Before You Click "Buy"

Search the seller's name plus the word "scam" before you orderSearch for the seller and the word "scam" to vet them before sending money, rather than trusting only the reviews shown on the site itself.
Check the URL closely for extra words or misspellings added to a real brand nameWatch out for URLs that use the names of well-known brands along with extra words.
Confirm the address bar shows "https" before entering any payment detailsThe https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Note: this only means the connection is encrypted, not that the seller is honest.
Go straight to the store's own website rather than clicking through a social media ad or DMScammers are everywhere online — especially on social media. They sometimes impersonate real companies and run ads for brand-name products at unusually low prices.
Treat unbelievably low prices as a warning sign, not a lucky findBe suspicious of deals with unbelievably low prices that seem too good to be true.
Look the business up on BBB.org before ordering to see if it's listed and read what other buyers sayBefore ordering, check out the business profile on BBB.org and read the reviews.
Cross-check any link you clicked against the real site's known addressGo directly to the official website; you can check their listing on BBB.org/search to verify you have the right one.
Walk away from sellers using countdown timers or other pressure to make you buy immediatelyAvoid sellers who use pressure tactics to get you to buy right away.
Look for a real physical address, phone number, and clear return policy on the siteA store missing all three is a red flag, since scam sites are built to disappear after the sale.

Choosing How to Pay

Pay by credit card rather than debit card, wire transfer, or a payment app when you don't know the sellerUse caution when doing business with sellers who insist on immediate payment through digital platforms such as Zelle, Venmo, Cash App, or online wire transfers, and pay with a credit card if you can. Credit cards give you dispute rights that other payment methods don't.
Never hand over your bank account number, card PIN, or a one-time login code to a sellerNever give out sensitive information such as your bank account number, PIN, or one-time access code.
Message a friend directly on another channel before paying for items sold through their social media feed if friend selling via social mediaTheir account could have been hacked.

After You Order

Save a screenshot of the order confirmation, price, and any promised delivery dateYou'll need this if you have to dispute the charge later.
Note the ship-by date the seller promisedSellers have to ship your order by the time they or their ads say they will — or give you the chance to get your money back.
Go to the shipping carrier's own site and enter the tracking code yourself instead of clicking a link sent by text or email if received tracking link by text or emailShipment tracking information can be faked. Look closely to make sure it is a legitimate business. Avoid clicking on the tracking link; go to the shipper's website and type in the code to see if it is real.
Check your card statement against what you actually ordered once it posts, and dispute any mismatched charge right awayWaiting too long can cost you your chargeback rights.
Report a bad experience to BBB and the FTC so others get warnedCount on BBB to help you "Shop Safe, Shop Smart," and report unsatisfactory purchase experiences to BBB, and tell the FTC at ReportFraud.ftc.gov if you spot a scam.

Vetting a Shopping Website Before You Buy During Holiday Sales

Before You Click "Buy"

Choosing How to Pay

After You Order